Contact
There are a few ways you can get in touch with us, depending on what you’re looking for.
Sales
Ready to get started? Please fill out our sales contact form and we’ll be in touch right away.
Support
If you need support, please visit our support page which has all the information you’ll need to get help fast.
Upgrades and configuration changes
If you would like to upgrade or make other changes to you server’s configuration, visit the Upgrades page, which has the information you’ll need to get started.
Feedback, comments, or non-urgent issues
The best way for you to get in touch us with us is to submit a ticket. Our gnomes will assign the ticket to the right person, who will receive an email or page, allowing us to get back to you as quickly as possible and keep track of all the important details along the way.
Billing inquiries or questions
If you would like to make changes to your billing information, review previous or pending charges, or update your contact information, please submit a ticket.
Account suspension or cancellation
You can just submit a ticket if you need to temporarily suspend or cancel you account.
On the web
You can read the Rails Machine Blog, follow us on Twitter, and check out the Rails Machine Flickr Group.